Sickness Absence Management


Sickness Absence Management

Our absence & health management services are designed to work with you by offering specialist independent medical assessments and clinical opinion, as either part of a structured business plan or on an ad-hoc basis. We aim to empower your business to manage sickness absence and health issues in the workplace while avoiding legal pitfalls. 

Our goal is to form a part of your sickness absence management policy and assist you to; reduce employee absence, improve recovery lengths, devise suitable return to work plans, understand reasonable adjustments and promote health and wellbeing in the workplace. All of which will help to improve productivity, reduce cost arising from employee sickness absence and combat under performance.

Once you have an account set up with us, a standard referral will follow a simple four step process:

  • Referral – The referring manager completes a form outlining the reasons for the employee being referred and what the business is looking to achieve. 
  • Triage – Following the receipt of the referral form a member of our clinical team will carry out a triage call with the referring manager to determine what type of assessment is appropriate. As well as allowing us to understand the case and its core issues; it also will let us know what the business has done so far, avoiding repetition and therefore keeping your costs down.
  • Assessment – Following the triage call we will then assess the employee. We have three standard health assessment routes:
    • Telephone health assessment – This route offers prompt assessment and reporting for clinical situations that can be addressed verbally.
    • Adviser led face to face health assessment – Assessment conducted either in the workplace or offsite venue, often suited to situations with a physical or mental health condition.
    • Physician led face to face health assessment – This assessment route is used for the most complex cases and those that have a likelihood of legal implications.
  • Report – Upon completion of the assessment a report will be generated detailing the outcomes of the assessment as well as recommended actions.

Our reporting is formally structured and designed to provide guidance and direct response to your management of the case. Support is given to management at all stages of a case until conclusion, such as follow up assessment or ongoing telephone advice. All of our assessments are carried out by experienced and qualified practitioners.

If you would like any more information, or have any questions regarding, our Sickness Absence Management service, how you can reduce employee absence rates, or occupational health in general, please do not hesitate to get in touch by clicking the link below or give us a call on 01223 834 404.